MIT Email
At the moment, there are no separate email domains that STOA oversees, so the following applies for all @mit.edu email addresses. For more information, see the IS&T knowledge base's Exchange article here.
STOA officially supports the Outlook mail software, as well as the in-browser counterpart at owa.mit.edu. Apple Mail is supported on a best-effort basis.
Please see below for answers to commonly asked questions related to email.
Can I have all my MIT mail forwarded elsewhere (e.g. Gmail)?
Yes, however you must use your MIT email address when writing to most MIT email lists, all ARCH email lists, and as your response to most forms at MIT. Please keep in mind that your alternate email may be caught in spam filters, and that there may be privacy concerns to consider when using non-MIT email.
Instructions for email forwarding can be found here.
What client do you recommend?
Outlook is recommended by both STOA and IS&T for the best experience with your MIT Email. You may also use the Outlook Web Access client here.
STOA does not recommend the use of Apple Mail, Thunderbird, or other 3rd party mail clients.
How can I check how large my mailbox is, and how much storage I have left?
You can check this by going to https://owa.mit.edu, logging in, then hovering your mouse over your name as appears on left hand side of screen above your mailbox list.
How large of an attachment can i send?
30MB. For more information, please see IS&T's knowledge base article Q: What is the attachment size limit on MIT's email system?. Should you need to send an attachment larger than 30 MB, it is best practice to use a Dropbox or OneDrive link instead.
How can I manage my email quota?
These tips should keep your email quota under control.
- Go through your Inbox messages regularly and delete email messages you no longer need. If you are concerned about deleting something prematurely, do note that items you delete get moved to the "Deleted Items" folder (or "Trash") and stay there for a few more weeks.
- Any other items you want to keep should be moved to local storage as local folders. You can set your mail program (Outlook or Mail) with local folders that won't take any mail quota space. Please keep in mind that any local folders should be stored in a location that is backed up, in case the hard drive where they are stored fails. Also note that local folders are only accessible from the specific computer where they are created. If you ocassionally use owa.mit.edu to access email when away from your main computer, you won't see these folders. One strategy that might work for you is to make folders for different years at the end of the year and store anything you wish to keep there. Make sure these folders are stored locally.
- Move any email attachments that you wish to archive to your local computer, Dropbox, or One Drive, and delete them from the Inbox. Attachments can take up a lot of space. In order to quickly identify the biggest attachments, sort your mailbox by size. That will save a lot of time when going through this.
- Be sure to go through your "Sent" folder regularly to delete items you don't need, or to move them to your local machine for long-term storage. Also note that you may delete large attachments from "Sent" folder without deleting the actual email. This is useful if you want to keep a record of an email you sent, but don't need to keep the attachment embedded to it.
- If you have a Trash mailbox (a.k.a. Deleted Items folder) on the post office server, make sure it's emptied regularly.